Fees, Surcharges and Taxes

Please note not all of the charges detailed below will apply to your account.

If you have any questions about your invoice or any charge, tax, surcharge or fee that appears on your bill, please contact us by email to [email protected] or by phone at 1-833-673-9911.

Surcharge / Fee / Tax
Purpose
State
Rate
ConnectME A surcharge on intrastate services to support universal availability of broadband in Maine. ME 0.25%
E911 State-authorized charge to support the emergency enhanced 911 database and network ME $.45
Federal Excise Tax Federal tax applied to local telecommunications services, except installation charges and certain bundled products. All States 3.00%
FCC Line Charge A fee authorized by the FCC on each telephone line ME & PA Single Line Bus $6.50
ME & PA Multi-line Bus $9.20
A fee authorized by the FCC on each high capacity line ME $46.00
Federal Universal Service Fee (FUSF) Surcharge Set quarterly by the FCC to fund the universal availability of telephone service at 15.1% to 18.4% over the past 4 years. All States Variable
Intrastate Access Recovery Surcharge on each telephone line that recovers revenue changes due to recent orders of the FCC . All States $3.00
Pre-subscribed Interexchange Carrier Charge (PICC) A charge authorized by the FCC on each high capacity circuit where FirstLight is not the long distance carrier. All States Variable
A charge authorized by the FCC on each high capacity circuit where FirstLight is not the long distance carrier. ME Variable
Sales Tax Tax on the sale of services and equipment. ME 5.50%

Rev: 7-7-21